The Accord & Support For Students Policy 2024

Australian HE Policy Debrief

As part of the Accord process, the Australian government is focusing in on higher education student support, retention and equity. As of Oct 20th 2023, the government has passed a new Support For Students Policy with compliance requirements for January 2024 and is also asking TEQSA to crackdown support requirements from the existing standards.

Vygo's student support technology is uniquely placed to enable institutions to quickly achieve compliance and best practice. To provide additional support to the industry Vygo is releasing a series of materials, guides and industry events.

Upcoming Events & Resources

Executive Summary

Starting Jan 1st 2024 with the SFS Policy, a TEQSA student support crackdown and forming a Student Ombudsman, the government will use additional regulation to ensure that AUS universities consistently prioritise and improve their metrics for student equity, outcomes, and retention whilst preparing themselves for more scalability.

The government believes one of the best ways to do this is to focus on student support service operations.

This executive summary is intended to give university leaders a comprehensive overview in less than 5 minutes.

Release Date: 24/10/2023

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Technical Discussion Paper

The objectives and new requirements in the Support Amendment Bill will require most providers to significantly redesign their student support ecosystems, digital infrastructure and data flows. This discussion paper seeks to discuss a best practice proposal for achieving all key objectives and requirements.

The paper will evolve as the Accord evolves through 2023 and as feedback from the industry is provided.

Release Date:  09/11/2023

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Online Workshop

In this collaborative workshop, we'll unpack the SFS and TEQSA requirements and help attendees chart their path to Jan 1st and beyond.

Couldn't attend live? Access the recording here.

Date:  Wednesday, 8th November.
Time: 2.00 PM AEST | 3.00 PM AEDT

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Visions for Student Experience: Preparing for 2024, the SFS Policy & Beyond

Co-presented by Vygo & HEDx, this webinar features a panel of higher education leaders discussing their immediate and longer-term visions for student support, equity and experience with respect to the Australian Government’s incoming Support-For-Student Policy and the Accord.

Can’t attend live? Register your attendance, and we’ll send you the recording.

Date:  Thursday, 26th October.
Time: 8.30 AM AEST | 9.30 AM AEDT

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How can we help?

Between our tech, expert teams & resources you can use Vygo in many ways to streamline your SFS journey.

- Leveraging Vygo’s sector-wide and SFS-specific knowledge to supercharge your steps towards Jan 1st 2024 & beyond

- Leverage Vygo’s SFS & TEQSA Compliance Check-list and implementation guide

- Leveraging Vygo’s whole-of-institution & ecosystem technology to set a scaleable & cost-effective foundation for your entire SFS journey.

Book an SFS Consultation with our leadership team now - Limited spots available

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Elevate your student experience tomorrow

“Vygo fills the vacuum in informal communication channels, offering a more inclusive and safer alternative”
Celso F Lopez
Senior Student Engagement Officer
University of Greenwich.